Honeywell RTH9585WF

Color Touchscreen

Programmable

Thermostat

RTH9585WF

Smart Series

HOME

:30 pm

FAN

MODE

SETTINGS

User Guide

INDOOR

OUTDOOR

SET TO

5% Humidity

4% Humidity

Cool On

FOLLOWING SCHEDULE

Read and save these

instructions.

For help please visit

honeywellhome.com

M38031A

Find rebates: HoneywellHome.com/Rebates

In the box you will find

•

Thermostat

Wallplate

Screws and anchors

Quick Start Guide

Wire labels

Features of your thermostat

With your new thermostat, you can:

•

Connect to the Internet to monitor and control your heating/cooling system.

View and change your heating/cooling system settings.

View and set temperature and schedules.

Receive alerts via email and get automatic upgrades.

View outdoor temperature and humidity (requires Wi-Fi set up and registration).

Welcome

Congratulations on your purchase of a color

touchscreen programmable thermostat. When

registered to Total Connect Comfort, you can

remotely monitor and control the heating and

cooling system in your home or business—you can

stay connected to your comfort system wherever

you go.

Total Connect Comfort is the perfect solution if you

travel frequently, own a vacation home, a business,

or manage an investment property or if you are

simply looking for peace of mind.

This thermostat works with common 24 volt systems such as forced air,

hydronic, heat pump, oil, gas, and electric. It will not work with millivolt

systems, such as a gas fireplace, or with 120/240 volt systems such as

baseboard electric heat.

MERCURY NOTICE: Do not place your old thermostat in the trash if it

contains mercury in a sealed tube. Contact the Thermostat Recycling

Corporation at

www.thermostatꢀrecycle.org or 1-800-238-8192 for information on how and

where to properly and safely dispose of your old thermostat.

NOTICE: To avoid possible compressor damage, do not run air conditioner if

the outside temperature drops below 50°F (10°C).

Need help?

Visit honeywellhome.com/wifiꢀthermostat or call 1-855-733-5465 for assistance

before returning the thermostat to the store.

9-2715EF—07

Table of contents

Setting holiday schedule–business.......21

Setting holiday override–business.........22

Initiating occupancy mode–business.......22

Customizing screen color...........................23

Setting preferences........................................23

Cleaning the thermostat screen..............24

Adjusting security settings.........................24

Software updates ............................................25

Unregistering your thermostat.................25

Smart Response Technology ....................25

Preꢀoccupancy purge....................................26

Compressor protection.................................26

Auto changeover..............................................26

Setting advanced preferences .................27

Changing system setup...............................28

About your new thermostat

Home screen quick reference......................1

Business screen quick reference ...............2

Installation

Installing your thermostat .............................3

Connecting to your Wi-Fi network..........10

Registering your thermostat online.......13

Operation

Setting the time/date....................................15

Setting the fan..................................................15

Selecting system mode................................16

Preset energyꢀsaving schedules.............16

Adjusting program schedules...................17

Overriding schedules–home.....................18

Overriding schedules–business..............18

Viewing equipment status..........................19

Setting vacation hold–home.....................19

Setting holiday/event schedules–

Appendices

Frequently asked questions.......................30

Getting help and responding to

alerts...................................................................31

Troubleshooting...............................................32

Limited warranty..............................................34

business............................................................20

Setting custom events–business ...........20

Quick reference: home use

FAN. Select fan mode.

MODE. Select system

mode (heat, cool, auto,

em heat).

HOME. Touch to

display Home screen.

SETTINGS. Touch to

display options. Start

here to set a program

schedule.

Current time.

HOME

FAN

MODE

INDOOR

SETTINGS

Outdoor conditions.

Outdoor temperature

and humidity appear

after registration.

6:30 pm

OUTDOOR

SET TO

Current setting.

Change temperature

setting and select

temporary or

72 72

5% Humidity

Cool On

54% Humidity

FOLLOWING SCHEDULE

Current status.

Shows system mode

permanent hold.

(heat/cool).

Indoor conditions.

Shows indoor

temperature and

humidity.

M38930

69-2715EF—07

Quick reference: business use

FAN. Select fan mode.

MODE. Select system

mode (heat, cool, auto,

em heat).

HOME. Touch to

display Home screen.

SETTINGS. Touch to

display options. Start

here to set a program

schedule.

Current time.

HOME

:30 pm

OUTDOOR

FAN

MODE

occupied

SETTINGS

INDOOR

Outdoor conditions.

Outdoor temperature

and humidity appear

after registration.

SET TO

Thermostat location.

Quickly identify which

thermostat is in

control of a specific

area.

71 71

2% Humidity

Heat On

54% Humidity

OVERRIDE

Current status.

Shows system mode

(

heat/cool).

Current setting.

Change temperature

setting and select

temporary or

Override. Touch to

temporarily override

the program schedule.

M38931

permanent hold.

Indoor conditions.

Shows indoor

temperature and

humidity.

Setting up your thermostat

Setting up your programmable touchscreen thermostat is easy. It is preprogrammed

and ready to go as soon as it is installed and registered.

Install your thermostat.

Connect it to your home wireless network.

Before you begin, you may want to watch a brief installation video.

Use the QR Code at the front of this guide, or go to

honeywellhome.com/wifiꢀthermostat

9-2715EF—07

Installing your thermostat

You might need the following tools to install this thermostat:

•

No. 2 Phillips screwdriver

Pen

Pencil

Level (optional)

• Drill and bits (3/16” for

drywall, 7/32” for plaster)

(optional)

•

Hammer (optional)

Electrical tape (optional)

Switch OFF power to your

heating/cooling system.

Important! To protect your

equipment, switch OFF the power

to your heating/cooling system

at the breaker box or the system

switch.

M31535

Circuit

breaker

box

Heating/

cooling system

power switch

Remove old thermostat faceplate

and leave wires connected.

Note: You will need a

picture of your wire

connections to wire the

new thermostat.

a Take a picture of the wire

connections for later

reference.

b If no wire is connected to

a terminal labeled C or no

C terminal exists on the

old thermostat, view the

Alternate Wiring videos at

honeywellhome.com/wifiꢀ

thermostat or reference the

Cꢀwire addendum in the box.

M33823A

Terminal

designation

Important! C wire is required

and is the power source for your

thermostat. Without a C wire, your

thermostat will not power up.

If you have an older thermostat

with a sealed mercury tube,

turn to page ii for proper

disposal instructions.

69-2715EF—07

Installing your thermostat

Label the wires.

Use the supplied sticky tags to

label each wire as you disconnect

it. Label wires according to

the old thermostat terminal

designations, not by wire color.

Sticky tag

Blank tags

Note: If no tag matches a

terminal designation, write the

appropriate letter on a blank

sticky tag.

M31545

Remove wallplate.

Remove the old wallplate from

the wall after all wires have been

labeled and disconnected.

Terminal

designation

Note: Wrap the wires around

a pencil to prevent them from

falling back into the wall.

MCR31537

Mount wallplate for thermostat.

Mount your new wallplate using

screws and anchors included

with the thermostat.

LEVEL

HERE

If necessary:

W-

O/B

Drill 3/16ꢀin holes for drywall.

Drill 7/32ꢀin holes for plaster.

Aux/E

W2-

Note: You may be able to use

your existing wall anchors. Hold

the wallplate up to the existing

anchors to check for alignment.

MCR34499

Wallplate

9-2715EF—07

Installing your thermostat

Important! This thermostat requires a C, or common, wire for power. The C, or common,

wire brings 24 VAC power to the thermostat. If you are replacing an existing thermostat,

it might not have a C wire connected to it. Many older mechanical or battery operated

thermostats do not require a C wire. See the C Wire Addendum document included in

this package for more information.

Note: Not all heating/cooling systems label the 24 VAC common C. Check your

system manual or contact the manufacturer to find out which terminal is the 24 VAC

common.

View the Alternate Wiring videos at honeywellhome.com/wifiꢀthermostat

Wiring

For conventional heating/cooling systems (natural gas, oil or electric furnace, air

conditioner), see page 5. See “Glossary” on page 33 for further definition.

For a heat pump system, see page 6. See “Glossary” on page 33 for further

definition.

Wiring (Conventional System)

Note: The wiring for your

application might be different

than the wiring shown below.

Wire the thermostat to your

conventional system.

a Starting with the C Wire, match the

sticky tag on the wire to the terminal

labels.

Terminal release

W-

O/B

You must have a C wire.

Straighten wire and gently slide into

terminal hole until it clicks into place.

W2-

Aux/E

(

If you need to remove a wire, use a

pen tip to press the terminal release

and then pull wire out.)

EXAMPLE WIRING

Yours may look different

Note: Refer to the wiring picture you took

in Step 2.

MCR34540

Remove jumper loop ONLY if

you have both R and Rc wires.

Tip: To make it easier to slide the wire

into place, use a pen tip to hold down the

terminal release.

Labels don’t match?

See alternate wiring keys

on pages 7-8.

69-2715EF—07

Installing your thermostat

Wiring (Conventional System

continued)

Important!

Check the box for each wire

you connect. You will need

this information in Step 9.

c In the image on the right, check the

box next to each connection. You will

use this checklist in Step 9.

W-O/B

d Verify wire is firmly secured by gently

pulling on wire.

e Repeat steps a–d for all other wires.

Push any excess wire back into the

wall opening after all wires are

installed.

W2-Aux/E

g Continue to page 8.

Labels don’t match?

See alternate wiring keys

on pages 7-8.

Wiring (Heat Pump System)

Note: The wiring for your

application might be different

than the wiring shown below.

B Wire thermostat to your heat pump.

Starting with the C Wire, match the

sticky tag on the wire to the terminal

labels.

Terminal release

You must have a C wire. See page 5.

W-

O/B

b Slide wire gently into terminal hole

until it clicks into place. (If you need

to remove a wire, use a pen tip to

press the terminal release and then

pull the wire out.)

A U X

W2-

Aux/E

EXAMPLE WIRING

Note: Refer to the wiring picture you took

in Step 2.

Yours may look different

MCR34566

Tip: To make it easier to slide the wire

into place, use a pen tip to hold down the

terminal release.

Remove jumper loop ONLY if

you have both R and Rc wires.

Labels don’t match?

See alternate wiring keys

on pages 7-8.

9-2715EF—07

Installing your thermostat

Wiring (Heat Pump System

continued)

Important!

Check the box for each wire

you connect. You will need

this information in Step 9.

c In the image on the right, check the

box next to each connection. You will

use this checklist in Step 9.

W-O/B

d Verify wire is firmly secured by gently

pulling on wire.

e Repeat steps a–d for all other wires.

W2-Aux/E

Note: If old thermostat has separate

wires on AUX and E, use a wire nut to

attach both wires to a separate wire.

Slide this third wire into the

W2-Aux/E terminal.

Labels don’t match?

See alternate wiring keys

on pages 7-8.

Push any excess wire back into the

wall opening after all wires are

installed.

g Continue to page 8.

Alternate wiring (Conventional System)

Use this if your wire labels

don’t match the terminal labels.

W-

O/B

Note: You must have a C wire

or equivalent. See page 5.

W2-

Aux/E

MCR36751

Alternate wiring key (Conventional System)

•

If you have both an R and Rc wire, unplug the jumper loop by pulling on the wire

loop.

•

If your old thermostat had both R and RH wires, connect the R wire to the Rc

terminal, the RH wire to the R terminal, and unplug the jumper loop.

69-2715EF—07

Installing your thermostat

Alternate wiring (Heat Pump System)

Use this if your wire labels

don’t match the terminal labels.

W-

O/B

Note: You must have a C wire

or equivalent. See page 5.

AUX

W2-

W1 W2

Aux/E

MCR36752

Alternate wiring key (Heat Pump System)

If you have both an R and Rc wire, unplug the jumper loop by pulling on the wire

loop.

If your old thermostat had both R and RH wires, connect the R wire to the Rc

terminal, the RH wire to the R terminal, and unplug the jumper loop.

If your old thermostat had both V and VR wires, check

honeywellhome.com/wifiꢀthermostat for help.

If your old thermostat had separate O and B wires, and is controlling a single zone

heat pump system, attach the B wire to the C. If there is more than one thermostat

controlling the system, call Resideo zoning at 800-828-8367 for wiring assistance.

If your old thermostat had separate Y1, W1, and W2 wires, check

honeywellhome.com/wifiꢀthermostat for help.

If the old thermostat has separate wires on Aux and E, use a wire nut to attach

both wires to a separate wire. Slide this third wire into the W2-Aux/E terminal.

This is the system monitor. If the monitor finds a problem, you will see an orange

alert button on the thermostat home screen.

Attach thermostat to wallplate.

Wallplate

LEVEL

HERE

Align the thermostat with the

wallplate and then snap into

place.

M34498A

Thermostat

9-2715EF—07

Installing your thermostat

Switch heating/cooling system ON.

Important!

a Verify that the C wire is connected

at the thermostat and at the

heating/cooling system.

8b Make sure the heating/cooling

system door is firmly secured.

c Switch power back ON for your

heating/cooling system at the

breaker box or its power switch.

M31544

Heating/

cooling system

power switch

Circuit

breaker

box

Before connecting to your Wi-Fi network,

you need to set initial thermostat options

to define your heating/cooling system:

•

Language

Home or business

You can customize other options later.

Follow prompts on the screen to select

appropriate options.

a Touch the language you want the

thermostat to display, then touch

Next.

9b Select Home or Business installation,

then touch Next.

c Touch Next, or name the thermostat

location—touch THERMOSTAT and

follow the rest of the instructions.

d Select what type of heating and

cooling equipment your thermostat

will control and touch Next.

Note: Touch the orange Help button on

any screen for more information.

69-2715EF—07

Installing your thermostat

e Select your system type and touch

Next. The system type determines other

selections for completing initial setup. Use

the checklist from Step 6Aꢀd when making

selections.

f Touch Next after making selections on

each screen.

g Touch Done on the last screen. The

thermostat displays an option to connect

to your Wi-Fi network.

Note: Touch the orange Help button on any

screen for more information.

Connecting to your Wi-Fi network

After touching Done on the final screen of the

initial set up, the thermostat displays an option

to connect to your Wi-Fi network.

Connect the Wi-Fi network.

Yes

Touch Yes to connect the thermostat to

your Wi-Fi network. The screen displays the

message “Searching for wireless networks.

Please wait...” after which it displays a list of

all Wi-Fi networks it can find.

Your Network

Note: If you cannot complete this step now,

touch I’ll do it later. The thermostat will display

the home screen. Complete this process by

selecting SETTINGS > Wi-Fi Setup. Continue with

Step 2.

Select the network.

a Touch the name of the network you

want to use. The thermostat displays a

password page.

Note: If your home network is not

shown on the list, touch Rescan

9-2715EF—07

Connecting to your Wi-Fi network

b Using the keyboard, touch the

characters that spell out your home

network password.

c Touch Done. The thermostat displays

“Connecting to your network. Please

wait...” then shows a “Connection

Successful” screen.

Done

d Touch OK to display the registration

information screen.

e Note your Thermostat MAC and

Thermostat CRC. You need these

numbers to complete online

registration.

To register your thermostat, follow the

instructions beginning on page 13.

Note: The Register Online screen remains

active until you complete registration and/

or touch Done.

Note: If you touch Done before you register

online, your home screen displays an

orange alert button telling you to register.

Touching that button displays registration

information and an option to snooze the

task.

Done

for remote

access

69-2715EF—07

Disconnecting your Wi-Fi network

Touch SETTINGS.

Select Wi-Fi Setup.

SETTINGS

Wi-Fi Setup

Touch Disconnect from Network. The

thermostat will display a question to

confirm your selection.

Touch Yes to confirm that you want

to disconnect from the network. The

thermostat will display the Wi-Fi

Setup screen.

Touch OK to display the menu.

Disconnect from Network

Reconnecting your Wi-Fi network

Touch SETTINGS.

Select Wi-Fi Setup.

SETTINGS

Wi-Fi Setup

Touch the name of the network you

want to use. The thermostat may

display a password page.

To enter a password, touch characters

to spell out your home network

password, then touch Done.

The thermostat displays “Connecting

to your network. Please wait...” then a

“Connection Successful” screen.

Touch Next.

•

If your thermostat is registered, you

will see your signal strength and

other status information. Touch

Done.

If the screen displays “Register

Online for Remote Access,” follow

instructions on page 13.

9-2715EF—07

Registering your thermostat online

To view and set your thermostat remotely,

you must have a Total Connect Comfort

account. Use the following steps.

Open the Total Connect Comfort web

site.

Go to mytotalconnectcomfort.com

View the Thermostat Registration

video at

honeywellhome.com/wifiꢀthermostat

M31570

If you have an account,

click Login

–

or –

click Create An Account

2a Follow the instructions on the

screen.

b Check your email for an activation

message from My Total Connect

Comfort. This may take several

minutes.

Note: If you do not receive a response,

check your junk mailbox or use an

alternate eꢀmail address.

c Follow activation instructions in

the email.

2d Log in.

69-2715EF—07

Registering your thermostat online

After you are logged in to your

Total Connect Comfort account,

a Follow the instructions on

the screen. After adding your

thermostat location, you must

enter the thermostat’s unique

identifiers:

•

MAC ID

MAC CRC

Note: These IDs are listed on the

not case sensitive.

When the thermostat is

successfully registered,

the Total Connect Comfort

registration screen will display a

SUCCESS message.

You can now control your

thermostat from anywhere

through your laptop, tablet, or

smartphone.

GET IT ON

Total Connect Comfort free

app is available for Apple

iPhone , iPad and iPod

touch devices at iTunes

or at Google Play for all

Android™ devices.

Search for local rebates

Your thermostat may now be eligible for local rebates. Search for

offers in your area at HoneywellHome.com/Rebates

9-2715EF—07

Setting the time/date

Touch the current time. The screen

displays Set Time/Set Date.

12:12 am

Touch Set Time or Set Date.

Touch p or q until the proper time/date is

displayed.

Touch Done to save or Cancel to ignore

changes.

Note: This thermostat will automatically

update for daylight saving time (if observed

in your area) and all date/time information is

stored. If the thermostat is connected to Wi-Fi

and registered to Total Connect Comfort, the

current time is updated from the internet.

Done

Setting the fan

Touch FAN to display fan settings.

FAN

Touch On, Automatic, Circulate, or Follow

Schedule.

Done

Note: Follow Schedule option only appears

if the fan is set for On or Circulate for one or

more program periods.

Touch Done to save and exit.

On: Fan is always on.

Automatic: Fan runs only when the heating or cooling system is

on.

Circulate: Fan runs randomly about 35% of the time (home use

only).

Follow Schedule: Follow Schedule is not an option if all

programs are set to fan auto (see pages 16-18).

Note: Touch On, Automatic, or Circulate to temporarily override the

programmed fan schedule.

69-2715EF—07

Setting system mode

Touch MODE to display system settings.

MODE

Touch desired option:

Heat: Thermostat controls only the

heating system.

Done

Cool: Thermostat controls only the

cooling system.

Off: Heating/cooling systems are off.

Automatic: Thermostat selects heating

or cooling as needed depending on the indoor temperature.

Emergency Heat (heat pumps with aux. heat): Controls

auxiliary/emergency heat. Compressor is locked out.

Touch Done to save and exit.

Note: The Automatic and Emergency Heat system settings may not

appear, depending on how your thermostat was installed. See “Auto

changeover” on page 26.

Preset energyꢀsaving schedules

This thermostat uses default Energy Saver settings that can reduce your heating/

cooling expenses. To customize settings, see next page.

Heat

Cool

Heat

Cool

Period

Wake

Start time (Mon-Fri) (Mon-Fri)

(Sat-Sun) (Sat-Sun)

6:00 am

8:00 am

6:00 pm

10:00 pm

70°

62°

70°

62°

78°

85°

78°

82°

70°

62°

70°

62°

78°

85°

78°

82°

Leave

Return

Sleep

Period

Start time

Heat

Cool

Fan

Occupied 1

8:00 am

10:00 pm

12:00 am

70°

55°

70°

55°

75°

85°

75°

85°

Auto

Unoccupied 1

Occupied 2*

Unoccupied 2*

Auto

Period 2 is cancelled by default. If you activate it, the values shown above are

default settings.

9-2715EF—07

Adjusting program schedules

Touch SETTINGS.

SETTINGS

Select Create/Edit Schedule.

•

Touch View/Edit to view the full

schedule and make a quick

adjustment.

Create / Edit Schedule

•

Touch Guide Me to create a schedule

by answering simple questions.

Touch I’ll do it myself to manually

create a program schedule.

Note: To reduce costs, use the preꢀset

Energy Saver settings described on

page 16.

If you selected I’ll do it myself on the Create/

Edit Schedule screen follow these steps:

Select the days to schedule, touch Next.

Touch Wake to set your Wake time for

selected days.

Heat: 70°

Cool: 78°

Fan: Auto

Touch p or q to set Heat and Cool

temperatures for the Wake period, then

touch Done.

:00 am

WAKE

Touch other time periods (Leave, Return,

Sleep) to set time and temperatures for

each.

Touch Done to save and exit.

Note: Touch Delete Period to eliminate any

unwanted time period.

Note: Touch Fan Settings to customize fan

settings for any time period.

Done

Note: When configured for business, the

thermostat uses Occupied and Unoccupied

instead of Wake, Leave, Return, and Sleep.

69-2715EF—07

Overriding schedules: home use

Touch p or q to adjust the

temperature (right side of screen)

and the Hold Until time. The schedule

will resume when the Hold Until time

expires.

PERMANENT

Touch Permanent to keep the same

temperature until you change it or

resume the program schedule.

Touch Cancel Hold at any time to

resume the program schedule.

Overriding schedules: business use

Touch p or q to adjust the temperature.

It will be maintained until the hold time

you set.

•

To change the hold time, touch the

Hold Until arrow buttons. This time can

be adjusted up to the maximum time

set on the Override Duration screen in

Advanced Preferences (page 27).

•

Touch Override to use a preꢀset occupied

temperature if a person uses the room

during an unoccupied period. The

new temperature will be maintained

for 1 hour and can be adjusted up

to the maximum time set on the

Override Duration screen in Advanced

Preferences (page 27).

OVERRIDE

The programmed schedule will resume

when the override timer expires. Touch

Cancel Hold at any time to resume the

program schedule.

9-2715EF—07

Viewing equipment status

Touch SETTINGS.

SETTINGS

Select Equipment Status.

Touch p or q to view the status of

all the equipment your thermostat

is controlling. Depending on how

your thermostat was installed, the

Equipment Status screen can report

data about the following systems:

Equipment Status

•

Heating and cooling

Fan

Thermostat information

Done

Setting vacation hold: home use

This feature helps you save energy while

you are away, and restores comfortable

settings just before you return home.

SETTINGS

Vacaꢀon Mode

Touch SETTINGS.

Select Vacation Mode.

Touch p or q to select the date you

leave, then touch Next for further

scheduling details, including times

of day, temperature settings, return

date, and return settings.

Review your selections on the last

display, and touch Done to save your

settings. Touch Back, then Cancel to

ignore the changes.

Done

69-2715EF—07

Setting holiday/event schedules: business use

This feature helps you conserve energy

SETTINGS

when the workplace is unoccupied for

special events and holidays.

Holiday / Event Scheduler

Touch SETTINGS.

Select Holiday/Event Scheduler.

Select the item you want to schedule.

Custom events

•

Custom Events lets you set up

other days for special schedules.

•

US and Canadian Holiday options

let you select from a list of

holidays commonly observed in

each country.

Make selections as prompted on

each screen. For more information,

see next two pages.

Touch Done to save your settings.

Setting custom events: business use

This feature lets you customize

temperature settings to be maintained

during a specific event. You can set up

an event for a specific date or day in a

month. The thermostat resumes normal

scheduling after the event.

Custom events

Touch SETTINGS.

Select Holiday/Event Scheduler.

Select Custom events from the Holiday/

Event Scheduler menu.

Create a new event

Select Create a new event.

Select Unoccupied or Occupied.

9-2715EF—07

Setting custom events: business use

Select Specific Date or Month/Weekday.

•

For Specific Date, you are prompted

to select the start date, settings,

end date, and frequency for the

event.

•

For Month/Weekday, you are

prompted to select the month, day

of the week, week of the month,

settings, length of event, and

frequency of the event.

Review the settings and touch Done to